Privacy Policy

This Privacy Policy explains how Centriplus Africa ("we", "us", or "our") collects, uses, and protects your personal information in accordance with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) ("POPIA").

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, company name, email address, phone number, equipment type, and any information contained in messages you send us through our contact form or other communication channels.

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide the services you request;
• Communicate with you regarding service and support matters;
• Maintain records of our business relationships;
• Comply with our legal and regulatory obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with our parent company, Centriplus, and with authorised service providers who assist us in operating our business, subject to appropriate confidentiality obligations.

4. Data Security

We implement reasonable technical and organisational measures to protect your personal information against loss, misuse, and unauthorised access, in line with POPIA requirements.

5. Your Rights

In terms of POPIA, you have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us using the details provided on our Contact page.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact

For any questions regarding this Privacy Policy or the handling of your personal information, please contact us at info@centriplusafrica.com.